We collect personal information about our users in order provide our products, services, and
customer support. Our products, services, and customer support are provided through many
platforms including but not limited to: websites, phone apps, email, and telephone. The specific
platform and product, service, or support you interact with may affect the personal data we collect.
Users can give permission for us to connect to their account on other platforms to collect personal information. This includes but is not limited to Facebook, LinkedIn, and Google. Information collected will be governed by this Privacy Policy. Users can stop us from collecting data from other platforms by removing our access on the other platform or by contacting our support team.Users have the ability to invite non-users to our platform by providing contact details such as email address. In these situations, the information will be collected and stored by us to contact the non-user and to prevent abuse of the invite systems.Your payment provider may transmit information about the payment that we may collect or process.In some situations, personal information of users may be collected from public sources. We do not sell or share your personal information with anybody, ever unless we are legally obliged to do so. The only time such information is shared is when you agree to share details with student/tutor.Once you close your post, no new teachers can contact you. However, teachers who bought your contact details before you closed your requirements can still contact you.
• Basic Details - username, profile picture.
• Contact Details - email address, phone number.
• Location Details - Physical Address, billing address, timezone.
• Financial Information - payment account details (e.g. paypal email address and physical address), and wire transfer details.
• List of contacts - email provider address book.
• User Generated Content - user profile.
• to provide the service or product you have requested;
• to facilitate the creation of a User Contract (see Terms of Service for more information);
• to provide technical or other support to you;
• to answer enquiries about our services, or to respond to a complaint;
• to promote our other programs, products or services which may be of interest to you (unless you have opted out from such communications);
• to allow for debugging, testing and otherwise operate our platforms;
• to conduct data analysis, research and otherwise build and improve our platforms;
• to comply with legal and regulatory obligations;
• if otherwise permitted or required by law; or
• for other purposes with your consent, unless you withdraw your consent for these purposes.
The 'lawful processing' grounds on which we will use personal information about our users are (but are not limited to):
• when a user has given consent;
• when necessary for the performance of a contract to which the user is party;
• processing is necessary for compliance with our legal obligations;
• processing is necessary in order to protect the vital interests of our users or of another natural person.
• processing is done in pursuing our legitimate interests, where these interests do not infringe on the rights of our users.