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Terms & Conditions

Terms and conditions
By accessing the Website, you agree to the following terms with www.tutorprobe.com . We may amend this User Agreement and any linked information from time to time by posting amended terms on the Website, without notice to you. The Website is an online venue where Users buy and sell Seller Services and items. Buyers and Sellers must register for an Account in order to buy or sell Seller Services and/or items. The Website enables Users to work together online to complete and pay for Projects, buy and sell items and to use the services that we provide. We are not a party to any contractual agreements between Buyer and Seller in the online venue, we merely facilitate connections between the parties.
We may, from time to time, and without notice, change or add to the Website or the information, products or services described in it. However, we do not undertake to keep the Website updated. We are not liable to you or anyone else if any error occurs in the information on the Website or if that information is not current.
Using Tutorprobe
While using the Website, you will not attempt to or otherwise do any of the following:
1. post content or items in inappropriate categories or areas on our Websites and services;
2. fail to deliver payment for services delivered to you;
3. fail to deliver Seller Services purchased from you;
4. post false, inaccurate, misleading, deceptive, defamatory or offensive content (including personal information);
5. transfer your tutorprobe account (including feedback) and Username to another party without our consent;
6. distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes;
7. distribute viruses or any other technologies that may harm tutorprobe, the Website, or the interests or property of tutorprobe users (including their Intellectual Property Rights, privacy and publicity rights) or is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
8. You are responsible for your money and safety when dealing with others. Please do your diligence. We try our best to do our part.
We may collect or process the following information:
• Basic Details - username, profile picture.
• Contact Details - email address, phone number.
• Location Details - Physical Address, billing address, timezone.
• Financial Information - payment account details (e.g. paypal email address and physical address), and wire transfer details.
• List of contacts - email provider address book.
• User Generated Content - user profile.
User Services
1. We reserve the right to suspend your account any time without notice. This includes discrediting your coins balance.
2. We reserve the right to put your name in our scammer list.
3. You can’t make multiple accounts. One user should have only one account. Failing this may result in banning all your accounts.
4. Student shouldn’t share his/her contact details like email or phone no in requirement post if someone found guilty will be banned to use our website in future.
5. If Student/teacher chose to share your contact details with each other, it's your responsibility to verify their credentials, identity, etc.
6. Students/teachers are also responsible for their monetary transactions and refunds. We are not liable for any fraudulent activity.
7. You are solely responsible for ensuring that you comply with your obligations to other Users. If you do not, you may become liable to that User. You must ensure that you are aware of any domestic laws (including common law), international laws, statutes, ordinances and regulations relevant to you as a Buyer or Seller, or in any other uses you make of the Website.
8. If another User breaches any obligation to you, you are solely responsible for enforcing any rights that you may have. For the avoidance of doubt, we have no responsibility for enforcing any rights under a User Contract.
9. Each User acknowledges and agrees that the relationship between Buyers and Sellers is that of an independent contractor. Nothing in this User Agreement creates a partnership, joint venture, agency or employment relationship between Users. Nothing in this User Agreement shall in any way be construed as forming a joint venture, partnership or an employer-employee relationship between tutorprobe and any User.
Refund Policy
Refund deals with transactions associated to www.tutorprobe.com websites only.
1. No refund is given if student/ tutor buy coins and later he/she wants to cancel purchase of coins and want to get back refunds.
2. When you purchase coins and If the money was deducted but coins were not credited coins wallet, then you will get a refund automatically from your bank within a maximum of 8-10 working days - it usually happens much faster in most cases. If we do get the money (usually happens within a day), we will credit coins in your account and send you a confirmation email when that happens and still find a problem then kindly contact us.
3. When student or tutor used to contact a tutor, free or paid, in any case coins are not refunded if you are unable to reach the tutor/student for whatever reason.
4. If student make any payment which not done through our website, we can't do anything about it. You may still contact us and we will try to help student but we can't assure that we will be able to get your refund.